Missing Link Privacy Policy

PRIVACY POLICY

Missing Link is committed to protecting your privacy and handling your information with care and respect. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and donation platform.

You can access specific topics within this Privacy Policy by clicking on the relevant links below:

  1. Information Missing Link Collects

  2. How Missing Link Uses Your Information

  3. How Missing Link Shares Information

  4. How We Protect Your Information

  5. Text Messaging Privacy Policy

  6. Your Choices

  7. Children’s Privacy

  8. Third-Party Links

  9. Updates to This Policy

  10. Contact Information

We understand the sensitive nature of the situations families may be facing. We handle all shared information with discretion and care.

1. INFORMATION MISSING LINK COLLECTS

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Donation information

  • Messages or information shared through contact forms

We may also collect limited technical data such as IP address and browser type to improve website performance.

2. HOW MISSING LINK USES YOUR INFORMATION

We use your information to:

  • Respond to inquiries and provide support

  • Coordinate services and connect you with resources

  • Process donations securely

  • Improve our website and services

  • Communicate updates (only if you opt in)

3. HOW MISSING LINK SHARES INFORMATION

We do not sell or rent your personal information.

We may share information only when necessary to:

  • Provide support services

  • Connect you with trusted partners or professionals

  • Comply with legal obligations

All sharing is done with care and only when relevant to supporting your needs.

4. HOW WE PROTECT YOUR INFORMATION

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

Donations are processed through secure third-party platforms (such as Givebutter), which maintain their own privacy and security standards.

5. TEXT MESSAGING PRIVACY POLICY

If you choose to communicate with us via text message, your mobile information and consent will not be shared with third parties for marketing or promotional purposes. We use this information solely to communicate with you directly and provide support.

6. YOUR CHOICES

You may:

  • Request access to your personal information

  • Ask us to update or delete your information

  • Opt out of communications at any time

To make a request, please contact us using the information below.

7. CHILDREN’S PRIVACY

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children without appropriate consent. If you believe we have collected Personal Information from your child in error or have questions or concerns about our practices relating to children, please notify us using the details in the “Contact Information” section below. 

8. THIRD-PARTY LINKS

Our website may include links to third-party services (such as donation platforms). We are not responsible for the privacy practices of those services.

9. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your information is handled, please contact Missing Link:

info@findmissing.org
Missing Link

This Privacy Policy includes an “effective” and “last updated” date below. The effective date is the date the current version took effect. The last updated date refers to the date that the current version was last substantively modified.

Effective Date: March 20, 2026

Last Updated Date: March 20, 2026